Customers can register by visiting any POSB branch with their ID; photocopy of the same, and complete Ecocash registration forms.
Clients can link the same Ecocash account to several banks.
On your mobile phone dial * 151 #, go to option 8-Banking Services, select option 2-bank to wallet on the menu provided, enter amount you want to transfer, select bank account and then confirm to complete the transaction.
Customers are now able to initiate first-time Cellbank self-registration without the need to visit a banking hall. This service is available for both instant accounts and individual transactional accounts. To successfully register for the service, customers ought to register for the service after collecting their debit card, and registering using the number they provided to the bank on account opening, and follow the following steps:
1. Dial *223# for Econet; *222# for both Telecel and Netone and press send
2. Select option 1 and press send
3. Enter your mobile number and press send
4. Enter the account number and press send
5. Enter the last 4 digits of your card number and press send
6. Press 1 to confirm if the correct information has been entered
7. You will receive a one-time pin SMS
8. Dial *223# for Econet; *222# for Telecel and Netone; press send, enter a pin and begin transacting.
Use the ‘forgot password’ feature to reset password
No. Only the password can be changed at any time.
No. The system will automatically log you out if the account remains idle for 15 minutes.
ZIPIT Smart is a mobile-based merchant and bill payments solution. It is a new function on the ZIPIT platform that enables the initiation and transfer of merchant payments via a mobile phone to a unique Zipit Smart Merchant code.
You can initiate a ZIPIT Smart transaction on your mobile app or via the bank’s USSD code using the following steps:
NB: A payment confirmation with merchant details and the transaction amount will be sent to your phone.
The POSB Mobile App registration process can be completed in 5 simple steps;
1. Register for mobile banking at POSB branch
2. Go to Google play store for Android devices or Apple App Store For IOS devices
3. Download and install the POSB Mobile App
4. Open the App, enter mobile number, click log in and start transacting
Cellbank can be accessed by dialing the USSD codes *223# for Econet and *222# for both Telecel and Netone. To access the POSB mobile app, one needs to have airtime credit or data bundles because it’s an internet based application. Econet users can access the mobile app without the need for airtime credit. However, the two can serve the same purpose.
Zero Rating means that customers can access specific apps or website without being charged data costs. POSB clients can, therefore, access selected digital platforms for free. The service is currently available to Econet subscribers.
You can use any of the following apps or websites without data or Wi-Fi :
You can make use of the Hot card function on the Bank’s digital platforms as follows:.
How to Block your debit card using CellBank
You can also consider blocking your debit card using ‘On the Go’ App and following these steps.
You become eligible for a loan top-up after paying at least 25% of the disbursed loan amount
Clients can send money outside Zimbabwe using Western Union international out-bound service at any POSB branch.
For more information, please feel free to contact us by completing the form below:
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