The People’s Own Savings Bank (POSB) is pleased to announce the reopening of its Fort Street service centre following a period of extensive refurbishment. The newly renovated branch is set to provide enhanced banking services and a more comfortable environment for the Bank’s valued customers. The refurbishment of the Fort Street service centre is part […]
The People’s Own Savings Bank (POSB) has strengthened its partnership with Zimpost to expand its agency banking services by launching the POSB Zimpost Convenience Banking Services at 28 Zimpost offices across Zimbabwe, in line with the bank’s financial inclusion mandate. At the selected POSB Zimpost convenience banking service offices, POSB customers can withdraw and/or deposit […]
The People’s Own Savings Bank of Zimbabwe (POSB) joined the rest of the world in commemorating Customer Service Week, an annual global event dedicated to recognising the importance of customer service and honouring the people who serve and support customers with the highest degree of care and professionalism. Customer Service Week is commemorated during the first full week in October. This year’s Customer Service Week was commemorated from 7th to 11th October 2024. Throughout the week, POSB engaged in various activities aimed at appreciating and rewarding its valued customers. The highlight of the celebration was the awarding of exciting prizes to lucky customers, who walked away with a range of gifts as a token of appreciation for their loyalty and support. POSB executives had the opportunity to visit service centres, interacting with customers and hearing their concerns. Customers at POBS Bindura Service Centre pose for photos POSB Chief Executive Officer, Mr Garainashe, said this year’s Customer Service Week coincides with the Bank’s 120th year anniversary, “Reflecting on our 120-year journey, we are reminded of the importance of our service delivery. Our longevity is a testament to our ability to adapt and evolve with the changing needs of our customers. Exceptional service has always been at the core of our success, especially in the face of increased competition and more sophisticated customers who are now more aware of their options and consumer rights,” Changunda said. “This year’s theme, ‘Above and Beyond,’ perfectly encapsulates our approach to customer service. It serves as a reminder that our commitment to our customers should exceed their expectations and be seamless across all touchpoints. We strive to be our customers’ preferred banking partner throughout their journey by creating meaningful relationships, anticipating needs and delivering solutions that provide convenience,” he added. Sights from Mutare Service Centre during Customer Service Week The celebration of Customer Service Week underscores POSB’s dedication to delivering exceptional customer service and fostering strong relationships with its customers. As the Bank continues to innovate and expand its services, it remains focused on putting customers at the heart of everything it does. Luck customers who walked away with some gifts from Kadoma Service Centre “POSB has been a trusted partner for my me and my family for years. Their consistent dedication to excellent service […]
The People’s Own Savings Bank (POSB) is thrilled to announce the onboarding of new agents to enhance convenience banking services for its valued customers. This initiative is part of the Bank’s ongoing commitment to making banking services more accessible and efficient for everyone, in line with its financial inclusion thrust. The new additions include Bard […]
The People’s Own Savings Bank (POSB), a leading financial institution committed to providing affordable and accessible banking solutions to all Zimbabweans, has donated bed linen to Bulawayo United Hospitals as part of its “Lend a Hand” corporate social responsibility (CSR) initiative, through which the Bank identifies and responds to the needs of healthcare institutions and care homes […]
The People’s Own Savings Bank (POSB), a leading financial services provider in Zimbabwe, has rolled out 15 advanced Automated Teller Machines (ATMs) across its service centres as part of enhancing customer experience and convenience. This is the first batch of the 30 ATMs project rollout, with more ATMs already on their way to Zimbabwe. Of […]
Harare, 7 November 2023…Two state enterprises, the People’s Own Savings Bank (POSB)-the country’s only savings bank, and Powertel Communications- the ICT subsidiary of ZESA Holdings, have signed a Memorandum of Understanding (MoU)for projects collaboration. The two State-owned enterprises are organisations working closely towards the attainment of the goals and aspirations of Vision 2030. The agreement […]
POSB joined the rest of the world in celebrating Customer Service Week from October 2 to October 6, 2023. The Bank used the occasion to express its gratitude and recognition to its customers for their loyalty and support and to its frontline staff for their dedication and dexterity when serving customers. Customer Service Week is […]
A total of 20 schools from the country’s ten provinces competed in this year’s Capital Markets High School Quiz, held at Management Training Bureau, Msasa, Harare from 21-22 September 2023. The People’s Own Savings Bank (POSB) is a proud sponsor of the quiz competition since its launch last year. The quiz competition is a landmark […]
…as POSB chips in with sponsorship The 33rd edition of the Danhiko Paralympic Games ended on a high note on Saturday, 23 September 2023, with a colourful ceremony that celebrated the achievements of the athletes with disabilities. The three-day event, which was officially opened by the Minister of Sports, Recreation, Arts and Culture, Honourable Kirsty […]
A total of 20 schools from the country’s ten provinces competed in this year’s Capital Markets High School Quiz, held at Management Training Bureau, Msasa, Harare from 21-22 September 2023. The People’s Own Savings Bank (POSB) is a proud sponsor of the quiz competition since its launch last year. The quiz competition is a landmark […]
The 2023 Interbank Games were held at the University of Zimbabwe grounds from 16-17 September 2023. More than 12 banks, including the People’s Own Savings Bank, participated in various sports disciplines such as soccer, volleyball, athletics, basketball, netball, tug of war, among others. The POSB Men’s football team brought home a silver medal after a […]
The People’s Own Savings Bank (POSB) and the Zimbabwe National Road Administration (ZINARA) joined forces to hold a Happy Hour Promotion on Sunday 3 September 2023, at the Shamva tollgate. During the Happy Hour promotion, 1000 lucky motorists who passed through the Shamva tollgate had their toll fees paid by POSB. Customers with POSB accounts also received tokens of appreciation in recognition of […]
The People’s Own Savings Bank (POSB) is thrilled to unveil a USD ZIPIT Send and Receive service, a seamless, secure and hassle-free solution for transferring USD funds between POSB and other banks. This is an exciting new banking service that will redefine the way customers handle USD bank-to-bank money transfers. The USD ZIPIT Send and […]
Harare, 27 July 2023…. In an effort to support the government’s initiatives to boost exports and generate foreign currency for the country, the People’s Own Savings Bank (POSB) in partnership with ZimTrade will be hosting an exports awareness seminar for local businesses today (27 July 2023) at a local hotel. The thrust of the businesses […]
Barely a week after successfully completing the Econet Victoria Falls Marathon, the People’s Own Savings Bank (POSB)’s Athletics Team took on the Commander Air Force of Zimbabwe’s Charity Fundraising Marathon staged on Saturday 8 July 2023 in Hatfield, Harare. The marathon was held to raise funds for the construction of Simuchembu Secondary School in Gokwe […]
What do you want to be when you grow up? How do you plan to save and spend your money wisely? These are some of the questions that POSB staff helped students answer at Mt Pleasant High School on Friday 16 June 2023. POSB joined other organisations at the career fair organised by the National […]
Midlands Province – 08 June 2023 – The People’s Own Saving Bank (POSB), the leading financial services provider in the country, has donated sanitary wear to Marimasimbe Secondary School girls in Gokwe as part of its contribution towards promoting access to menstrual hygiene products through its ‘Donate a Pad and Keep a Girl in School’ launched […]
APPOINTMENT OF MR GARAINASHE CHANGUNDA AS CEO OF THE BANK Please be advised that the POSB Board has with the approval of the Minister of Finance & Economic Development, appointed Garainashe Changunda as the Chief Executive Officer of POSB effective 1 February 2023. Garainashe (affectionately known as Garry) had been serving the Bank as Acting […]
Notice is hereby given that the 6th Annual General Meeting of the People’s Own Savings Bank will be held at its Registered Office in Harare on Wednesday 29 July 2020 at 10:00 am for the purposes tabled below. Stakeholders will be asked to…
Further to the issue of Exchange Control Directive RV176 of 2020 to operationalize the foreign exchange measures presented in the 2020 Mid Term Monetary Policy Statement, the following should be noted: Standardization of Export Retention Thresholds The export… Customer Notice – Exchange Control Directive RV 176 Of 2020 Further to the issue of Exchange Control […]
Further to Exchange Control Circular 1 of 2021 dated 11 January 2021 was issued by the Reserve Bank of Zimbabwe to operationalise measures highlighted in the Monetary Policy Committee (MPC) statement,…
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