E-CHANNELS SUPPORT ANALYST

Reporting to the E-Channels Manager, the incumbent will be responsible for supporting and maintaining digital channels, ensuring continuous digital channel availability, and resolving queries.

  • Monitoring System uptime and maintain availability.
  • Designing manuals for systems and updating system technical manuals for training.
  • Facilitating card production output.
  • Retrieving reports for departments.
  • Providing technical support and handling user and system queries.
  • Performing ongoing performance tuning, hardware upgrades, and resource optimization.
  • Attending to e-channel parametrization requests.

QUALIFICATIONS, EXPERIENCE & SKILLS

  • Degree in Computer Science or Information Systems or equivalent
  • 2 years in ICT support
  • Demonstrable knowledge of programming or databases

REMUNERATION

The position offers an attractive remuneration package commensurate with qualifications and experience.

Applications should be accompanied by a detailed CV and proof of qualifications and experience. Interested suitable candidates should email their applications to recruitment@posb.co.zw not later than 8 May 2023.                           

To apply for this job email your details to recruitment@posb.co.zw

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