E-CHANNELS SUPPORT ANALYST

Reporting to the E-Channels Manager, the incumbent will be responsible for supporting and maintaining digital channels, ensuring continuous digital channel availability, and resolving queries.

• Monitoring System uptime and maintain availability.
• Designing manuals for systems and updating system technical manuals for training.
• Facilitating card production output.
• Retrieving reports for departments.
• Providing technical support and handling user and system queries.
• Performing ongoing performance tuning, hardware upgrades, and resource optimization.
• Attending to e-channel parametrization requests.

QUALIFICATIONS, EXPERIENCE & SKILLS

• Degree in Computer Science or Information Systems or equivalent
• 2 years in ICT support
• Demonstrable knowledge of programming or databases

REMUNERATION

The position offers an attractive remuneration package commensurate with qualifications and experience.

Applications should be accompanied by a detailed CV and proof of qualifications and experience. Interested suitable candidates should email their applications to recruitment@posb.co.zw not later than 8 May 2023.